Consignments to ZEISS
Routing order for Carl Zeiss AG
Maximum dimensions for CEP
The following dimensions must not be exceeded:
Dimensions |
Maximum |
Girth (length + circumference) |
330 cm |
Length per parcel |
330 cm |
Standard dispatch
All shipments to ZEISS are to be sent via the "standard" service unless otherwise specified by ZEISS. Individual services and service providers shall be selected for each service provider as per the following matrix:
Express delivery
If, in exceptional cases, an explicit request is made for an order from ZEISS (by stating the individual service or based on the agreed maximum delivery time) to be dispatched as an express service, the relevant service provider is to be selected from the following list:
From region |
to AMERICAS |
to APAC |
to EMEA |
from AMERICAS1 |
FedEx |
DHL |
FedEx |
from APAC2 |
FedEx |
DHL |
UPS |
from EMEA3 |
FedEx |
DHL |
TNT |
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Please register your shipment with the relevant service provider using the individual CEP customer number from ZEISS for pickup (e.g. via the service provider’s service hotline or via email). The relevant hotline numbers for the shipping sites in Germany can be found on the link on the individual PO. If you’re shipping from a site outside Germany, please go to the service provider’s website in your country and get in touch with them in this way.
Depending on the time of order placement, the parcel can normally be picked up on the same day, or on the next day at the latest.
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Different customer numbers will have to be used depending on the ZEISS business unit and site. If no detailed instructions have been issued about the customer number that is to be used for a particular order, it shall be taken only from the link mentioned in the current order.
Dispatch procedure for CEP shipments:- The shipping customer shall select the agreed payment condition (=terms of delivery) for the shipment in question "freight forward"/"ex-works".
- The shipping customer shall enter the ZEISS order number in reference field 1 on the shipping documentation.
- The shipping customer shall enter the customer number quoted by ZEISS in their shipping documentation for "freight forward" shipping (see CEP Customer Numbers) and select the chargeable party for each order:
- "Invoice to recipient" for shipments sent to the ordering ZEISS unit
- "Invoice to third party" for shipments sent to an alternative address on behalf of ZEISS
The payer must be selected by the shipping customer for customs and taxes as per the specifications in each order. If no specifications have been provided, they must make a selection in line with the chargeable party.
-
A personal customer number simplifies future contact with the respective service provider.
You will need:
- Name and address of the shipping unit
- Operational contact person and their details (phone number, email)
- Invoice address
- VAT ID
APAC2 to EMEA3
APAC to EMEA |
Service providers |
Contacts |
Australia |
Inward Airfreight, |
Wolfgang Rauf |
China |
a. hartrodt Shanghai Logistics Co., Ltd. |
DHL |
Hong Kong |
a. hartrodt Hong Kong Ltd. |
Jack Sin |
Korea (South Korea) |
a. hartrodt Korea Co., Ltd. |
Paris Jung |
New Zealand |
a. hartrodt New Zealand |
Vanessa Burn |
Japan |
Expeditors, Tokyo |
Norihiko Kishi |
Malaysia |
Expeditors, Tokyo |
Joshua Abdullah |
Singapore |
Expeditors Singapore Pte Ltd |
Errol Cheong |
AMERICAS1 to EMEA3
AMERICAS to EMEA |
Service providers |
Contacts |
Canada |
a.hartrodt Canada Ltd. |
Sebastian Endt |
USA, Mexico |
Expeditors International of Washington, Inc. |
Kelly Chicoma |
ZEISS site |
Contact person at shipping company |
Aalen |
Customer Service |
Jena |
Customer Service |
Göttingen |
Lea Xourgias |
Oberkochen |
Customer Service |
Wetzlar |
Customer Service |
Neuenstein |
Customer Service |
Cambridge |
Peter Roberts |
ZEISS site |
ZEISS contacts |
Aalen |
Ann‐Katrin Garn |
Aalen |
Nadine Weiß |
Aalen |
HQ |
Aalen (Essingen) |
HQ |
Berlin |
Stefan Klinkert |
Braunschweig |
Mariia Romanchenko |
Jena |
Christoph Schnerch |
Göttingen |
Ulrike Gerstmann |
La Rochelle |
Service / Contact only via email in either English or French to gsc-support@zeiss.com |
Oberkochen |
Matthias Maurer |
Öhringen |
Tobias Frank |
Wetzlar |
Thomas Alt |
Downloads
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1
AMERICAS (= North, Central and South America)
The AMERICAS region corresponds to the economic area of North, Central and South America. -
2
APAC (=Asia-Pacific)
The Asia-Pacific region comprises the economic area in Asia, Australia and Oceania, which are located in or near the Western Pacific. -
3
EMEA (= Europe-Arabia-Africa)
The EMEA region is an Anglo-American abbreviation for the economic areas of Europe, the Middle East and Africa. This corresponds to the Europe-Arabia-Africa economic area.