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ZEISS Services
ZEISS Services

Enabling you to focus
on patient care.

ZEISS OPTIME

ZEISS services allow you to focus on doing what you do best:
offering excellent patient care.

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Why Service?

At the heart of your practice or clinic is the ability to deliver excellent patient care, and that starts with reliable instruments and systems. OPTIME® service plans from ZEISS are designed to keep your instruments performing at their best, reducing downtime and disruptions.

With OPTIME, you receive preventive maintenance, expert repairs, connected resources, and training to ensure your systems are ready whenever needed.

Beyond technical reliability, OPTIME offers transparent and data-driven insights throughout the service journey to help you manage your clinic or practice, and enables you to focus on patient care.

  • Reliable

    ZEISS service teams have decades of experience in meeting the needs of clinics and practices globally. Whether working remotely or on-site, these certified service professionals are dedicated to maximizing system uptime, allowing you to focus on what matters most: offering excellent patient care.

  • Transparent

    We offer full transparency across our globally standardized service processes. We actively share our knowledge, experience, and data-driven insights into your clinical operations to your benefit.

  • Connected

    Our mission is to stay connected with you and your ZEISS systems across our organization. By using the latest digital technologies, we build strong partnerships and ensure excellent service at every stage.

ZEISS OPTIME

Customized service plans for your daily routines.

Proactive service

Data-driven proactive care
with OPTIME complete+.

MYZEISS CUSTOMER PLATFORM

Manage your ZEISS systems online.

CUSTOMER EXPERIENCES

Customer view of ZEISS OPTIME plans.

Contact us

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Service inquiry

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The information entered in the contact form will be used to answer your request by Carl Zeiss Meditec AG, our local Carl Zeiss Meditec sales companies via email or phone. If you want to have more information on data processing at ZEISS please refer to our data privacy notice.

General inquiry

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Please provide details to your request.

The information entered in the contact form will be used to answer your request by Carl Zeiss Meditec AG, our local Carl Zeiss Meditec sales companies via email or phone. If you want to have more information on data processing at ZEISS please refer to our data privacy notice.