ZEISS Metrology Care CMM​

This CMM calibration process includes accuracy checks and a calibration certificate. The CMM geometry and the position of the three axes are checked and corrected if necessary, with the probing deviation also being checked via both a tactile and an optical sensor.

Performed either upfront by the operator or optionally on site by ZEISS experts, this check features proactive analysis, diagnosis, and predictive recommendation for all important components prior to calibration – ensuring early detection of potential issues for added security.

In compliance with all requirements of the relevant laws and standards, our experts perform certain accredited calibration procedures (E0, PFTU) according to DIN EN ISO/ IEC 17025 for internationally comparable results.

This cloud-based monitoring application provides a real-time summary of machine performance and KPIs wherever you are. Enjoy swift and effective management of your ZEISS metrology solutions with our digitally enhanced service options. Features monitoring of temperature, collisions, and workload, plus cross-locational monitoring, clear planning of the next maintenance and calibration process, and issuing of digital service requests to ZEISS.

Our maintenance includes calibration and correction services as well as the inspection and alignment of all mechanical and pneumatic systems. This comprehensive package ensures optimal preventive results, increased runtimes, fewer unscheduled repairs, and lower maintenance costs.

Users of our Advanced package are predicted to have higher uptime based on historical data.

This cloud-based monitoring application provides a real-time summary of machine performance and KPIs wherever you are. Enjoy swift and effective management of your ZEISS metrology solutions with our digitally enhanced service options. Features monitoring of temperature, collisions, and workload, plus cross-locational monitoring, clear planning of the next maintenance and calibration process, and issuing of digital service requests to ZEISS.

Benefit from an annual check for updates relating to the firmware, plus additional functionalities and software compatibility.

Extended warranty means extended security with respect to predictable machine expenses. This simple safeguard is particularly beneficial for older machines.

This sees the ZEISS team provide ad hoc problem-solving support featuring swift response times, with work performed directly on the machine via TeamViewer.

Our experts in the ZEISS factory can perform an on-demand remote health check for all important components, including drive and sensor checks, and provide predictive recommendations if any issues are detected. This detailed knowledge of crucial CMM components offers welcome security in an economically uncertain environment and enables us to forecast future operation for added confidence.

Our flat-rate concept for repairs and spare parts ensures higher availability as well as plannable machine costs. This greater predictability promotes easier budget management and TCO calculation.

In compliance with all requirements of the relevant laws and standards, our experts perform certain accredited calibration procedures (E0, PFTU) according to DIN EN ISO/IEC 17025 for internationally comparable results.

Whether we are visiting you on site or connecting to your machine remotely, a fast response time is assured – for greater security in critical situations. We offer a variety of response times according to your needs.