![]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.100.56.0,1,1918,1080.file/installation_titel_picture.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.360.203.0,1,1918,1080.file/installation_titel_picture.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.768.432.0,1,1918,1080.file/installation_titel_picture.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.1024.576.0,1,1918,1080.file/installation_titel_picture.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.1280.720.0,1,1918,1080.file/installation_titel_picture.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.1440.810.0,1,1918,1080.file/installation_titel_picture.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/installation_titel_picture.jpg/_jcr_content/renditions/original.image_file.1918.1079.0,1,1918,1080.file/installation_titel_picture.jpg"})
Service & Support
World-Class Service
Seamless Installation Process
World-Class Service
for Your Devices
You will receive your new microscope and have it installed by our engineers.
Tips for a Successful Installation of Your ZEISS Microscope
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![]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.100.56.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.360.203.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.768.432.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1024.576.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1280.720.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1440.810.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1589.894.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg"})
The Seamless Installation Process
We Jointly Plan Your Installation
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1. Understand the Environment
We offer site inspection and site readiness services to ensure the ZEISS product will perform to your expectations without the impact of external environmental issues.
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2. Prepare Your Site and Schedule the Installation
With the detailed ZEISS site inspection report, you will be able to decide what further action to take if the site does not meet the system specifications. Afterwards the installation can be scheduled.
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3. Start and Get Results Right Away
After your new microscope arrives, our skilled Field Service Engineers will install it in your lab. After a quick overview of the hardware and the software, you can start utilizing the system.
![]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.100.56.file/people_service_5.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.360.203.file/people_service_5.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.768.432.file/people_service_5.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1024.576.file/people_service_5.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1280.720.file/people_service_5.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1440.810.file/people_service_5.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original./people_service_5.jpg"})
![]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.100.56.file/detail_service_10.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.360.203.file/detail_service_10.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.768.432.file/detail_service_10.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.1024.576.file/detail_service_10.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.1280.720.file/detail_service_10.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original.image_file.1440.810.file/detail_service_10.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_10.jpg/_jcr_content/renditions/original./detail_service_10.jpg"})
![]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.100.56.file/detail_service_11.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.360.203.file/detail_service_11.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.768.432.file/detail_service_11.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1024.576.file/detail_service_11.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1280.720.file/detail_service_11.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1440.810.file/detail_service_11.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original./detail_service_11.jpg"})
Downloads
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Axiocam 506 color
Your Microscope Camera for Imaging of Large Sample Areas – Fast, in True Color, and High Resolution
548 KB -
Axiocam 506 mono
Your High Resolution Microscope Camera for Live Cell Imaging – Fast, Flexible, and Sensitive
3 MB -
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Axio Zoom.V16 for Materials
High Resolution and High Speed: Your Zoom Microscope for Large Fields.
14 MB -
Correlative Particle Analysis
Quickly Characterize and Classify Particles Supporting ISO 16232 by Light and Electron Microscopy
2 MB -
LD Plan-APOCHROMAT 20x/1.0
Ultra Deep Imaging for Confocal Laser Scanning and Multiphoton Microscopy
6 MB -
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Predictive Service: Protecting You From Unplanned Downtime
Discover ZEISS Predictive Service, the proactive solution to safeguard your research against unplanned downtime. With seamless monitoring and expert support, ensure continuous, efficient operation in over 60 countries, free of charge.
458 KB -
Primotech - Your Clever Imaging Solution
Your Clever Imaging Solution: Wireless-Controlled, and Easy to Use
7 MB -
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The PALM Family - A New Dimension in Sample Purity
Integrated Laser Microdissection and Microscope Systems for Live Cells and Fixed Material
9 MB -
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ZEISS Advanced Reconstruction Toolbox
Your software for advanced image processing of X-ray data
7 MB
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Automation in Microscopy.
WILEY Special edition of Imaging & Microscopy – Collection of 4 white papers (Wolff, Pepperkok, Donoughe, Gelman)
1 MB -
Axio Zoom.V16 More efficiency in materials microscopy
Axio Zoom.V16 is a high resolution on-axis zoom microscope by ZEISS with 16x zoom, high aperture and long working distance. A single objective lens lets you zoom from a large object field to the smallest details.
5 MB -
Baumgartner – the Beer from the Innviertel Region
Quality control with ZEISS Axiolab 5
1 MB -
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Calibration Procedure for Finding Suitable Milling Parameters on ZEISS Crossbeam laser
1 MB -
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Correlative Microscopy Protocols
A Reference Guide to Correlative Sample Preparation
671 KB -
Correlative Protein Localization in Yeast
High-Resolution Localization of Fluorescent Proteins Using Shuttle & Find for Superresolution and Scanning Electron Microscopy.
676 KB -
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Electron backscatter diffraction (EBSD)
of nonconductive samples using in-situ charge compensation
2 MB -
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Airyscan 2 기술이 적용된 ZEISS LSM 980 - Flyer (Korean Version)
빠르고 부드러운 멀티플렉스 이미징을 위한 특별한 공초점 경험Shaping high-end imaging for your research
1 MB -
Análise Correlativa de Partículas ZEISS (Portuguese Version)
Caracterize rapidamente e classiique partículas de acordo com ISO 16232 por meio de Microscopia Eletrônica e de Luz
2 MB -
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Famiglia ZEISS EVO (Italian Version)
La piattaforma SEM modulare che vi consente operazioni intuitive, indagini di routine e applicazioni di ricerca.
4 MB -
Kính hiển vi ZEISS Axio Imager 2 (Vietnamese Version)
Hệ thống kính hiển vi thiết kế mở dành cho Phân tích vật liệu tự động
8 MB -
Lezione digitale di biologia
Apprendimento remoto e didattica a distanza con l'app ZEISS Labscope
1 MB -
Mikroskop ZEISS Axiovert (Polish version)
Twój mikroskop odwrócony do prac w laboratorium materiałowym i inteligentnej dokumentacji
9 MB -
Obiettivi per microscopi ZEISS
Prestazioni ottiche superiori per una microscopia e un imaging senza pari
18 MB -
ZEISS Axiocam 208 color (Italian Version)
La fotocamera in 4K per la documentazione digitale intelligente al microscopio
478 KB -
ZEISS Axiocam 208 color (Russian Version)
Смарт-камера для быстрой микросъемки в разрешении 4K
1 MB -
ZEISS Axiocam 208 color (Turkish Version)
Akıllı Dijital Dokümantasyona Yönelik Hızlı 4K Mikroskop Kameranız
464 KB -
ZEISS Axiocam 208 color (Vietnamese Version)
Camera hiển vi kỹ thuật số thông minh 4K tốc độ cao
646 KB -
ZEISS Axiocam 305 color (Turkish Version)
Rutin Çalışmalara ve Araştırma Laboratuvarlarına Yönelik Hızlı 5 Megapiksel Mikroskop Kameranız
1 MB -
ZEISS Axiocam 712 color
A câmera de microscópio completa com 12 megapixels para aquisição de imagens com cores reais de grandes áreas de amostra em alta resolução.
1 MB -
ZEISS Axiocam 807 color
Geniş Görüş Alanları ile Gerçek Renkli Görüntüleme İçin 7 Megapiksel Çözünürlük Sunan Hızlı Mikroskop Kameranız
1 MB -
ZEISS Axiocam 807 mono
Geniş Görüş Alanları ile Canlı Hücre Görüntülemesi İçin 7 Megapiksel Çözünürlük Sunan Hızlı Mikroskop Kameranız
1 MB
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![Preview image of]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/94b2a1b5-d20a-4f6f-ba58-9590c22230cf/EN_aftersales-catalog_Versa-Filters-Objectives_rel.1.0.pdf.jpg"} "Download")
![Preview image of Axiocam 506 color]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/e595ff69-7731-4cdc-aaf9-e0d6e7e952af/EN_product-info_Axiocam-506_color.pdf.jpg"} "Download Axiocam 506 color")
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![Preview image of Axio Examiner - Broaden Your Horizons]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/2f63d95a-4fcb-43b5-90e1-e1f3ab551905/EN_product-info_Axio-Examiner.pdf.jpg"} "Download Axio Examiner - Broaden Your Horizons")
![Preview image of Axio Zoom.V16]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/9ac7a774-1e66-4c26-b682-26d44d8a8f67/EN_product-info_Axio-Zoom.V16_bio_rel-1.0.pdf.jpg"} "Download Axio Zoom.V16")
![Preview image of Axio Zoom.V16 for Materials]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/f61cb8cc-b675-48a1-967c-896805fffaed/EN_product-info_Axio-Zoom.V16_mat_rel-1.0.pdf.jpg"} "Download Axio Zoom.V16 for Materials")
![Preview image of Correlative Particle Analysis]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/a6e1505c-3fec-4fef-9eb3-a92583ba9947/EN_product-info_Correlative-Particle-Analysis_rel-1.1.pdf.jpg"} "Download Correlative Particle Analysis")
![Preview image of LD Plan-APOCHROMAT 20x/1.0]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/77bb779e-cfb0-4622-90d3-4f8f483c8e78/EN_product-info_LD-Plan-APOCHROMAT-20x-1.0_rel-1.0.pdf.jpg"} "Download LD Plan-APOCHROMAT 20x/1.0")
![Preview image of ORION NanoFab]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/9258544d-b5e3-46c9-a6b4-0014522f99b0/EN_product-info_ORION-NanoFab_rel-2.0.pdf.jpg"} "Download ORION NanoFab")
![Preview image of Particle Analyzer]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/17cab5cc-952b-4122-9446-84dc8a590c07/EN_product-info_Particle-Analyzer_rel-3-3.pdf.jpg"} "Download Particle Analyzer")
![Preview image of Predictive Service: Protecting You From Unplanned Downtime]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/8a35f29a-e25c-4a2e-a823-c43c47fce3d0/20232601-predictive-service-overview-document.pdf.jpg"} "Download Predictive Service: Protecting You From Unplanned Downtime")
![Preview image of Primotech - Your Clever Imaging Solution]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/9e077ebe-d19a-48b8-957e-bd8941807598/EN_product-info_Primotech_rel-2.0.pdf.jpg"} "Download Primotech - Your Clever Imaging Solution")
![Preview image of Shuttle & Find for ZEN Imaging Software]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/1df18de6-5142-4daf-9b19-7449530e4dda/EN_product-info_ZEN_Shuttle-and-Find_rel-1.0.pdf.jpg"} "Download Shuttle & Find for ZEN Imaging Software")
![Preview image of The PALM Family - A New Dimension in Sample Purity]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/e0a955a9-a07a-45a1-aa41-39ff4ca636b9/EN_product-info_PALM-family.pdf.jpg"} "Download The PALM Family - A New Dimension in Sample Purity")
![Preview image of With ZEISS Focal Charge Compensation to high-quality 3D data sets]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/95f98fb0-beeb-431f-87e5-780aea5ed2c4/EN_wp_Focal-Charge-Compensation.pdf.jpg"} "Download With ZEISS Focal Charge Compensation to high-quality 3D data sets")
![Preview image of ZEISS Advanced Reconstruction Toolbox]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/492f74df-290f-4cb8-b10f-01f0a75ad91b/EN_product-information_ART_rel_1_1_DIGITAL.pdf.jpg"} "Download ZEISS Advanced Reconstruction Toolbox")
![Preview image of 3DSM]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/9aa25a32-e0b7-45fe-9307-59d0271d94d6/EN_wp_MERLIN_SIGMA_3D-surface-modelling.pdf.jpg"} "Download 3DSM")
![Preview image of Advancing Oil and Gas Exploration with ORION NanoFab]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/118fa5be-9755-4e70-8400-af0f83288321/EN_wp_ORION-NanoFab_oil-gas-exploration.pdf.jpg"} "Download Advancing Oil and Gas Exploration with ORION NanoFab")
![Preview image of AI-based Analysis of Metal Inclusions]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/e7d87fb7-2508-4afd-b58a-0d1bb58116f8/EN_wp_Software-Based_Segmentation_Metallic_Inclusions_0623.pdf.jpg"} "Download AI-based Analysis of Metal Inclusions")
![Preview image of Analysis and Quantification of Non-metallic Inclusions in Steel]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/6aefc8a3-e157-4174-ac63-d6041a3ff9f9/EN_wp_NMI_non-metallic-inclusions.pdf.jpg"} "Download Analysis and Quantification of Non-metallic Inclusions in Steel")
![Preview image of Automation in Microscopy.]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/5e9b0973-6560-44e4-bd5f-4b85d7a7ac0d/EN_wp_Automation_in_Microscopy.pdf.jpg"} "Download Automation in Microscopy.")
![Preview image of Axio Zoom.V16 More efficiency in materials microscopy]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/1784df0c-b758-4d55-b75a-8133d7be404f/EN_wp_Axio-Zoom.V16_mat_efficiency-materials.pdf.jpg"} "Download Axio Zoom.V16 More efficiency in materials microscopy")
![Preview image of Baumgartner – the Beer from the Innviertel Region]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/84769f5f-2cae-4029-ae07-4f8a27e55f15/EN_wp_Baumgartner-Bier_QM-Axiolab-5.pdf.jpg"} "Download Baumgartner – the Beer from the Innviertel Region")
![Preview image of Beyond Histology]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/a7ed2f47-9387-428a-a345-1ec1103f8bf1/EN_wp_Beyond-Histology_XRM.pdf.jpg"} "Download Beyond Histology")
![Preview image of Calibration Procedure for Finding Suitable Milling Parameters on ZEISS Crossbeam laser]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/53b1e626-6e56-45f6-97dd-ed6a62b6176b/EN_wp_Crossbeam_laser_Calibration_Procedure_Milling_Parameters.pdf.jpg"} "Download Calibration Procedure for Finding Suitable Milling Parameters on ZEISS Crossbeam laser")
![Preview image of Correlation of Two-Photon in Vivo Imaging and FIB-SEM Microscopy]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/030673fd-79b4-4815-8ae9-94bc1eca3435/EN_wp_Shuttle-and-Find_Two-Photon-in-Vivo-FIB-SEMpdf.jpg"} "Download Correlation of Two-Photon in Vivo Imaging and FIB-SEM Microscopy")
![Preview image of Correlative Microscopy Protocols]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/c72b7fea-f2d8-4d92-88fc-5923c8d025ba/EN_wp_Shuttle-and-Find_corrmic-protocols.pdf.jpg"} "Download Correlative Microscopy Protocols")
![Preview image of Correlative Protein Localization in Yeast]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/2d6e4dda-6cd2-4570-a8ff-5c33db7b34ce/EN_wp_Shuttle-and-Find_corrmic-protein-localization-yeast.pdf.jpg"} "Download Correlative Protein Localization in Yeast")
![Preview image of Deposition of Conducting Features with ORION NanoFab]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/923053ce-7a25-41de-854e-abd8c5e4d571/EN_wp_ORION-NanoFab_deposition-conducting-features.pdf.jpg"} "Download Deposition of Conducting Features with ORION NanoFab")
![Preview image of Electron backscatter diffraction (EBSD)]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/f8f71404-4c00-4440-929c-1fd03d7b171d/EN_wp_MERLIN_EBSD-nonconductive-samples.pdf.jpg"} "Download Electron backscatter diffraction (EBSD)")
![Preview image of e-waste Characterization]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/92961412-06ea-45eb-b922-721dd8025533/EN_wp_Mineralogic_e_waste.pdf.jpg"} "Download e-waste Characterization")
![Preview image of Exploring Corrosion in Iron Nail Artifacts with Multi-Scale X-ray Microscopy]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/dbea9f57-08e4-40af-9583-46efda468444/EN_wp_Corrosion-Iron-Nail_X-Radia-Versa.pdf.jpg"} "Download Exploring Corrosion in Iron Nail Artifacts with Multi-Scale X-ray Microscopy")
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