Service & Support
Highest Availability and
ZEISS Protect Service Agreements
Highest Availability and
Excellent Performance
Everything works: the order, appointment, execution of the work, and a contact person in case of any problems. What else could one ask for?
Your Benefits at a Glance
Protect preventive
|
Protect advanced
|
Protect advanced plus
Requires a connected instrument
|
Protect premium
|
Protect premium plus
Requires a connected instrument
|
|
---|---|---|---|---|---|
Preventive maintenance
|
✔
|
✔
|
✔
|
✔
|
✔
|
Highest priority for your service call
|
✔
|
✔
|
✔
|
✔
|
✔
|
Repair: coverage of labor and travel
|
|
✔
|
✔
|
✔
|
✔
|
Repair: coverage of spare parts
|
|
|
|
✔
|
✔
|
Remote diagnostics, service and support
|
|
|
✔
|
|
✔
|
Protect premium
and Predictive Service
Makes It Much Simpler and Faster
Back to Work in No Time!
ZEISS Predictive Service:
- Helps to detect problems early on
- Accurately gathers all necessary technical information
and
ZEISS Protect premium:
- Fixed price for labor and spare parts
- Annual payments
- No more signatures to chase
- No purchase orders required
- No invoices sent, no dealing with finance