Service & Support

Seamless Installation Process

World-Class Service
for Your Devices

You will receive your new microscope and have it installed by our engineers.

Transparent installation process
Onsite training or classroom instruction
Start utilizing the system right away

Tips for a Successful Installation of Your ZEISS Microscope

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Site Survey

Make Sure Everything Is Perfect – Right from the Start

The accuracy and performance of a microscope depends on many factors, including room temperature, humidity, noise level, floor vibrations, interference caused by nearby electrical equipment. Our site survey will detect any problems and ensure that your new microscope is set up in a perfectly controlled environment.

Interested in a Site Survey?

The Seamless Installation Process

We Jointly Plan Your Installation

1. Understand the Environment

We offer site inspection and site readiness services to ensure the ZEISS product will perform to your expectations without the impact of external environmental issues.
2. Prepare Your Site and Schedule the Installation

With the detailed ZEISS site inspection report, you will be able to decide what further action to take if the site does not meet the system specifications. Afterwards the installation can be scheduled.
3. Start and Get Results Right Away

After your new microscope arrives, our skilled Field Service Engineers will install it in your lab. After a quick overview of the hardware and the software, you can start utilizing the system.

Installation Requirements

High-End Precision Equipment Needs More

To ensure that the process of preparing a site for your microscope is straight-forward and transparent, we provide comprehensive installation requirements documents for all major systems. These differ from system to system in terms of the environmental requirements, site readiness needs and if a site survey is required before installation. Please contact your ZEISS representative to discuss the details for your system and any questions you may have.

Contact ZEISS Microscopy

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Seamless Installation Process

World-Class Service
for Your Devices

Tips for a Successful Installation of Your ZEISS Microscope

Site Survey

Make Sure Everything Is Perfect – Right from the Start