![A technician’s hand working on an open electronic circuit with visible wires and components]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.100.56.0,0,1919,1080.file/protect-service-agreements-stage.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.360.203.0,0,1919,1080.file/protect-service-agreements-stage.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.768.432.0,0,1919,1080.file/protect-service-agreements-stage.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1024.576.0,0,1919,1080.file/protect-service-agreements-stage.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1280.720.0,0,1919,1080.file/protect-service-agreements-stage.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1440.810.0,0,1919,1080.file/protect-service-agreements-stage.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1919.1079.0,0,1919,1080.file/protect-service-agreements-stage.jpg"} "Technician inspecting electronic circuitry")
ZEISS Protect Service Agreements
Protection Plans to Keep Your ZEISS System Performing at Its Best
Designed to meet a range of needs, our plans offer the reliability and expert service you expect from ZEISS, backed by a global network of service professionals.
With ZEISS Protect Service Agreements, your valuable system receives priority support, preventive maintenance, and the assurance of maximum uptime.
![A technician using a red-handled screwdriver to make precise adjustments on a white laboratory instrument. The background shows an organized setup with visible machine components.]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.100.100.552,0,1833,1281.file/protect-service-agreements-2.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.360.360.552,0,1833,1281.file/protect-service-agreements-2.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.768.768.552,0,1833,1281.file/protect-service-agreements-2.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1024.1024.552,0,1833,1281.file/protect-service-agreements-2.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1280.1280.552,0,1833,1281.file/protect-service-agreements-2.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1281.1281.552,0,1833,1281.file/protect-service-agreements-2.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1281.1281.552,0,1833,1281.file/protect-service-agreements-2.jpg"} "Technician repairing laboratory equipment")
Peace of Mind for Academic Researchers
Focus On Research While We Keep Your System Protected and Reliable
As a researcher, we understand that maintaining stable, uninterrupted system performance is crucial. ZEISS Protect Service Agreements are designed to give you peace of mind, ensuring your system is protected from unexpected disruptions without the need to manage administrative details.
- Maximum Uptime: Reduce unexpected downtime with proactive maintenance.
- Priority Support: Receive immediate assistance when you need it most.
- Cost Control: Select the coverage level that aligns with your operational requirements.
- Remote Diagnostics: Advanced options include predictive support through remote diagnostics, ensuring issues are resolved faster.
![A professional wearing white gloves using a red-handled tool to adjust components on a metallic device. A computer screen displaying analysis data is visible in the background.]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.100.100.465,0,1746,1281.file/protect-service-agreements-3.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.360.360.465,0,1746,1281.file/protect-service-agreements-3.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.768.768.465,0,1746,1281.file/protect-service-agreements-3.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1024.1024.465,0,1746,1281.file/protect-service-agreements-3.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1280.1280.465,0,1746,1281.file/protect-service-agreements-3.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1281.1281.465,0,1746,1281.file/protect-service-agreements-3.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1281.1281.465,0,1746,1281.file/protect-service-agreements-3.jpg"} "Scientific device maintenance in progress")
Reliable Compliance and Quality Assurance for Industry
Ensure Operational Continuity, Quality Compliance, and Cost Predictability with ZEISS
In an industrial environment, maintaining compliance and ensuring operational continuity are essential. ZEISS Protect Service Agreements provide reliable, quality-assured maintenance, keeping your system production-ready and meeting industry standards.
- Quality and Compliance: Regular preventive maintenance ensures your system meets the highest standards, supporting your quality management and certification requirements.
- Priority Response for Minimal Disruption: Receive prioritized service to minimize downtime and maintain productivity.
- Streamlined Service with Predictable Costs: Our agreements reduce administrative steps and provide transparent, predictable costs, enabling efficient budget planning.
- Advanced Coverage Options: For systems requiring stringent support, our advanced and premium plans cover labor, travel, spare parts, and offer remote diagnostics for faster issue resolution.
![A gloved hand picks up a green-handled screwdriver from a set of precision tools arranged on a black surface. The tools include screwdrivers, tweezers, and other instruments, indicating a repair or maintenance setup.]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.100.100.311,0,1591,1280.file/protect-service-agreements-5.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.360.360.311,0,1591,1280.file/protect-service-agreements-5.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.768.768.311,0,1591,1280.file/protect-service-agreements-5.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1024.1024.311,0,1591,1280.file/protect-service-agreements-5.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg"} "Precision tools for technical maintenance.")
Boost Your System's Protection with ZEISS Predictive Service
Connect Your System to Maximize Support
Take your ZEISS Protect Service Agreement to the next level by connecting your system to the ZEISS Predictive Service network. With our Advanced Plus and Premium Plus plans, you gain access to cutting-edge remote diagnostics and predictive support, providing faster issue resolution and minimizing downtime.
Benefits of Predictive Service Coverage:
- Proactive Issue Detection: With ZEISS Predictive Service, potential issues are detected early, allowing us to address them before they impact your work.
- Remote Diagnostics: Our support specialists can remotely access your system, providing immediate insights and preparing for the most effective service response before arriving on-site.
- Faster Repairs, Minimal Disruption: By leveraging real-time data, our engineers are equipped with the information they need in advance, ensuring quicker and more efficient repairs that minimize your system’s downtime.
- Enhanced Uptime and Availability: With Advanced Plus and Premium Plus plans, you’re not only covered but empowered to maintain maximum uptime for your system, ensuring it’s ready whenever you need it.
Choose the Service Agreement That Fits Your Needs
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Protect preventive
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Protect advanced
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Protect advanced plus
Requires a connected instrument
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Protect premium
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Protect premium plus
Requires a connected instrument
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Preventive maintenance
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✔
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✔
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✔
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✔
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✔
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Highest priority for your service call
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✔
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✔
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✔
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✔
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✔
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Repair: coverage of labor and travel
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✔
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✔
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✔
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✔
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Repair: coverage of spare parts
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✔
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✔
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Remote diagnostics, service and support
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✔
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✔
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![Preview image of ZEISS Protect Service Agreements]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/f5357988-a17c-463c-b1ec-ef357755779d/EN_product-info_Protect-Service-Agreements_rel-1.1.pdf.jpg"} "Download ZEISS Protect Service Agreements")