Research Microscopy Solutions
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ZEISS Care Agreements
Service & Support

ZEISS Care

Peace of Mind

If a problem arises, our team of experts is ready to perform the remote diagnostics and take action. ZEISS Care is a convenient, cost-effective way to ensure you get the most out of your ZEISS investment and minimize your downtime.

Contact Us
  • Remote access to ZEISS Technical Experts​
  • 48-hour exchange of microscope body and covered components
  • Detailed microscope care and maintenance instructions provided
  • Only available with online purchases

ZEISS Care Microscopes

How Does ZEISS Care Provide Peace of Mind

We Know Your Microscope is a Critical Component to Your Work and Unexpected Downtime Can be Costly

When you purchase the ZEISS Care package with your microscope you will be able to phone in to ZEISS Technical Experts for any problems you encounter with your microscope, large or small.

Based on the information provided they will diagnose the cause of the problem and direct the user, step-by-step, through the resolution.

If there is a hardware problem with the microscope stand or one of the covered components an exchange unit will be sent directly to you within 48 hours.

Prepaid return labels will be provided to return the defective items to our repair center.