Services and Business Solutions

Uncover process improvements and recommendations upon install, through our Lab audit service. Highly experienced technicians undertake tailored audits for all areas of production.

• Freeform, Hard Coating and AR Coating
• Detailed audit reports and analysis provided
• Development of process improvement & technology roadmaps 
• Trouble-shooting & operator training

Ensure the best cosmetic outcomes are achieved before production even begins, by analyzing and evaluating the different geometries of your prescription lens designs.

• Comprehensive review of each design
• Prescription, base curve and thickness check
• 3D virtual representation with frame shape
  

Maintaining the service and ongoing calibration of your equipment is vital to achieve peak production and reliable lab output.

• Experts proficient across multiple platforms
• Scheduled maintenance of coating equipment
• Functionality checks and component rebuilds where necessary
  
  

Construction and refurbishment of any optical laboratory requires an intricate level of planning, only an industry professional can provide. Engage us to help you manage your next project.

• Project management & expert assistance
• Facility layouts & equipment recommendation
• Ensure peak lab performance from the start
  

As an essential element to all premium products, ZEISS offer an extensive range of consumables. Manufactured to stringent ZEISS quality standards, all consumables available to you are also used within the ZEISS global laboratory network.

• Surfacing process consumables
• Consumables and accessories for hard coating and anti-reflection coating equipment
  
  

We offer holistic support to Remote Edging and Cut, Edge and Fit processes, including operator training.

• Frame tracer integration
• Lens optimization to frame shape
• Finishing Excellence training

Facilitate success through our marketing tools and programs, to help create demand and facilitate communication to all your target audiences. We aim to achieve sustainable growth for your business.

• Customizable marketing templates
• Portfolio dispensing guides
• Patient Sales tools
• Fact sheets & centration charts
• Available in multiple Languages
   

Educate your team with our specialist range of training and support materials - available electronically or face to face.

• Freeform process training
• Coatings process training
• Quality systems training
• Lab Trouble-shooting
   

Ensure your laboratory is producing to the highest level through a tailored product quality auditing program.

• Ensure confidence in design and coating quality and consistency
• Define areas of process improvement
• Production quality has a direct impact on customer satisfaction

Efficient and stable laboratory processes are critical to a smooth and successful operation. Aiming for overall operations excellence, our experts can work directly with your business to:

• Conduct laboratory performance audits
• Implement a customized, continuous improvement plan
• Using LEAN and Six Sigma techniques

Implement international ISO standards, ensuring your products and services comply with applicable standards.

• Support your ISO 9001 certification plans
• Develop a tailored quality management system
• Build robust KPIs to track your business